Certified information-security management; SOC 2 and ISO 42001 on the roadmap.
Partners
Bring your clients the AI they are already asking for. Keep the client.
You have the relationships, the processes and the trust. We have the platform that runs revenue conversations end to end, in production, at enterprise scale. Put them together and you sell the outcome your client is shopping for, without building a voice-AI stack or handing over the account.
What you get on day onePartner kit
- 01A platform that is already live
In production across BFSI, telecom and consumer. Not a beta you have to sell on faith.
- 02A demo that closes rooms
A live call on your client's use case. We will run it with you until you can run it alone.
- 03The compliance answers
ISO 27001:2022, India residency, 100% call audit, and fluency in the OSP and contact rules your client's risk team will raise.
- 04Deal protection in writing
Bring us your accounts and we agree protection directly, deal by deal. We do not compete into your deals.
- 05A team beside yours at go-live
Solutioning, integration support and tuning, so the first programme lands rather than stalls.
Four ways to partner
Find the one that matches how you make money.
The model changes with what you bring. Pick the row that describes you.
System integrators
You advise and deliver transformation
Bill your own advisory and delivery around a platform you do not have to build, support or explain away when the CIO asks who is accountable.
Earn: services margin + platformFor SIs →BPOs
You run the client's operation
Own the AI budget in the accounts you already run instead of watching it leave, and add automated QA on every call as a new line.
Earn: revenue share on the accountFor BPOs →Business associates
You know the people who buy
Make the introduction, we do the rest. No delivery, no platform to learn, no risk on your side.
Earn: referral fee on closed revenueFor associates →Technology & cloud
You own the estate it runs on
Joint pipeline into shared accounts, with the platform deployed on your cloud or telephony footprint.
Earn: co-sell, consumptionCo-sell →Revenue structures
Four models. All of them pay you for the outcome.
We publish the shapes so you can see where you fit before you spend a meeting on it.
Model
How it works
What you earn on
Who it fits
Referrallightest touch
You make the introduction and stay in the loop. We run the demo, the pilot and the contract.
A referral fee on revenue we close from your introduction.
Individual business associates, consultants, advisors.
Revenue shareyou own the client
You hold the client, the contract and the brand. Oriserve is the AI backbone underneath your programme.
A share of the automation and outcome revenue on the accounts you run.
BPOs and managed-service providers.
Services-ledyou bill your work
You bill your own advisory and delivery: process mapping, integration, change management, ongoing tuning. We license the platform into the account.
Your full services margin, plus a margin on the platform where you resell it.
System integrators and consultancies.
Co-selljoint pipeline
We sell together into shared accounts, with the platform running on your cloud or telephony estate.
Your own consumption and platform revenue; no resale required.
Cloud and technology partners, including AWS.
Rates and splits are set per partnership, in the commercial conversation. We publish the models, never someone else's terms.
The division of labour
What you bring. What we bring.
Deployments fail on integration and change management, not on the model. That work is yours, and it is the part clients pay properly for.
You bring
The relationship and the landing
- The client, the trust and the commercial relationship
- Process understanding: how the work actually runs today
- Integration into the client's estate and systems of record
- Change management on the floor, and the people side
- Ongoing tuning and account ownership
We bring
The platform and the proof
- The dialler, the AI agents across voice and chat, and the human handoff
- 100% call audit and scoring, on every conversation
- Production-grade reliability, security and India data residency
- Solutioning and go-live support alongside your team
- We equip you directly — demo, collateral and reference proof, handed over as you need them
Technology & cloud
It runs where your client already runs.
AWScloud infrastructure
Oriserve is built and hosted on AWS. For a partner, that means the platform lands inside an estate your client's architects already trust, with the security posture they already understand.
Telephony and CRM partners: the platform connects to Indian CBS, CRM, dialler and telephony stacks with pre-built connectors, so a co-sell does not become an integration project.
The rules we hold ourselves to
The unglamorous part that decides whether this works.
You own the client.
In the revenue-share and services-led models, the relationship, the contract and the brand in front of the customer stay yours. We are the backbone, not the face.
Your deals are protected.
Bring us an account and we agree protection directly, deal by deal. We will not run a competing direct motion into an account you bring us, and we will tell you plainly if we already have an active relationship there.
No surprise direct offers.
We do not go around a partner to win the same account at a better price. If a customer approaches us directly on an account you hold, we route it back to you.
Your data and your client's data stay separate.
What the platform learns on an account improves that account. Nothing crosses between partners or their clients.
We say no to bad fits.
If a partnership would put us in conflict with an existing one, or the account is not a fit for the platform, we will say so early rather than waste a quarter of your time.
What your client's risk team will ask
Certified, in-region, fully audited. Cleared to deploy.
CertifiedISO 27001:2022
ResidencyIndia-resident
Data held in-region, encrypted, access-controlled, and never mixed across clients.
Audit100% of calls
Every conversation recorded and scored, so your client's audit answer is the whole book.
Contact-centre regimeOSP-fluent
We arrive knowing the OSP and contact-rule constraints your deployment has to satisfy.
Straight answers
Do you compete with your partners?
Not into the accounts you bring us. Bring us an account and we agree protection directly, deal by deal; we will not run a direct motion into it, and if we already have an active relationship there we will tell you before you invest time. If a customer on your account comes to us directly, we route them back to you.
What does it cost to become a partner?
Nothing upfront, and no exclusivity. There is no platform fee to join and no minimum commitment to start. We invest our solutioning time in the first programme; you invest the account.
How long until a partner can sell this alone?
Usually one programme. We run the first demos and the first pilot with you, hand over the kit and the talk track, and step back as your team takes the second one. Most partners are running their own demos after the first live account.
Will you tell us your rates so we can price a deal?
Yes, in the commercial conversation. We publish the four models publicly and set the rates per partnership. What we will not do is publish another partner's terms, which is the same protection you would want.
What if our client wants to build this in-house?
Then we help you have that conversation honestly. Eight years of Indian contact-centre data, a multilingual voice pipeline and 100% audit are hard to reproduce quickly, and an in-house build is usually a two-year detour. If a client genuinely should build, we would rather you keep the credibility.
Who supports the client once it is live?
You own the relationship; we stand behind the platform. First-line support and account ownership sit with you in the revenue-share and services-led models, with our team on the platform layer and available on escalation.
Become a partner
Start with one account. Prove it in weeks.
Every partnership begins the same way: one account, one process, a baseline agreed in writing, and a result you can take to your client. No exclusivity, no upfront platform fee.
Tell us your motion
Which clients you serve, which of the four models fits, and one account you would start with.
We map the fit
A working session on the account, the process, the integration and the compliance shape. We say yes or no fast.
Land the first programme
One process live on a real book, baseline first, with our team beside yours through go-live.
Expand across the book
Take the proven result into the rest of the account, then into new logos, with the kit to sell it yourself.