Enterprise Gen AI for
Sales and Service Automation

Your end-to-end consulting led automation powerhouse,
turning your customer conversations into wins across every channel, every time.

Let's get to work!
Gen AI Autonomous Agents
Conversation Analytics
Leading hundreds of enterprises into the future
Industries led by Oriserve
We're Steered by Performance

4 Billion

Conversations Enabled

$105M

Revenue Generated

$190M

Costs Saved
And we deliver rapid scaling results across the customer lifecycle
Rapid Scaling

Gen AI Autonomus Agents

Voice and text automation at its finest
MultilingualEffortless real time switch across 95+ languages and dialects
Omni ChannelEnable support on the channels that your customers prefer
Zero LagNatural human like flow of conversations
>99% AccuracyPrecise responses to complex requests in real-time
Rapid Time to ValueFlawless and quickest project execution across industries and use cases

Witness our Gen AI agents in action!

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Call Analytics
Call Analytics
Call Analytics
Call Analytics

Our Unique Approach

We don't just build Gen AI bots, we design intelligent conversational experiences for industry leaders

Understand

Define and Structure the Problem

Prioritize Core issues

Advise

Issue Analysis and Planning

Develop Recommendations and Finalise Project Structure

Integrate

Seamless integration across all your enterprise tools

Automate

Focus on business results

Reap the benefits of automation

See how we have helped ambitious clients achieve extraordinary outcomes

Jagbir Singh

CTO, Vodafone Idea limited
"We have always been at the forefront of adopting cutting edge technologies to enhance customer experience. Our industry-first VIC is an intuitive, simple-to-use, secure solution that allows customers to converse with Vi by leveraging the power of AI. Its integration across platforms has helped us sustainably enhance customer experience. We are happy to receive this recognition along with our technology partner, ORI. Their global first automation stack is enabling us to stay at the forefront of industry-leading customer experiences, across languages and geographies, with agility."

Problem

VI faced challenges in retaining customers opting for Mobile Number Portability (MNP) due to expensive engagement channels and communication barriers across diverse dialects.

Solution

We deployed our Gen AI-powered outbound voice bot leveraging AWS Bedrock, engaging customers in real-time with personalized offers, addressing pain points, and using a highly accurate ASR layer for clear communication.

Impact

The solution increased VI's customer retention rate by 74%, boosted customer lifetime value, and delivered over 50% savings on engagement costs while ensuring personalized interactions at scale.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!