About Oriserve

Two years into this idea, with an eight-year head start.

We spent years learning the hardest contact-centre market in the world before we built what we sell today. Oriserve is the outcome execution platform for the conversations that carry revenue, run by AI, closed by people, accountable for the result.

See it on a live callThe story →
"The contact centre is not a technology problem. It is a consistency and learning problem. That belief is the whole company."
The founding thesis
The story

Two generations of the same company.

2016 – 2022 · ORI 1.0

The learning years

Chatbots, enterprise trust and operational discipline, built in India, the world's hardest contact-centre market: many languages, adversarial callers, thin margins and legacy telephony. Unglamorous years that became an eight-year data-and-domain moat.

2022 – today · ORI 2.0

Voice AI for revenue operations

The company you meet now: full-stack voice AI for the revenue-critical contact-centre motions, collections, renewals, retention, lead qualification and support, in production at enterprise scale across BFSI, telecom and consumer brands.

The bet

80/20 is permanent; the handoff is the product

The race to 100% automation is a mirage. AI resolves the bulk; people close the save, the settlement, the exception, where the money is decided. We optimise the outcome rate, not the automation rate, and we own the AI-to-human handoff as a first-class product.

Where we stand

Real, in production, and profitable.

Operating8+ years

Building for the Indian contact centre since 2016.

Enterprises40+

Trust us with revenue-critical conversations.

Scale1M+ calls/day

Handled in production across live books.

Built howProfitable, bootstrapped

Grown on revenue, not on burn.

Why India first

If it works here, it works anywhere.

India has the lowest agent costs, the most languages, the toughest objection patterns and the hardest telephony in the world. Building a platform that delivers ROI here means the same platform delivers far more per seat in developed markets. We started at the hardest point on purpose.

The team

Built by people who have shipped it.

Anurag Jain
CEO & Co-founder

Strategy, product vision and fundraising; scaled the company from zero, bootstrapped, with deep BFSI and telecom domain expertise.

Maaz Ansari
CRO & Co-founder

Sales leadership and go-to-market; built the relationships with 40+ enterprise CXOs that run on the platform.

Tanuj Srivastava
Head of AI & Product

AI research, MLOps and platform, and the unified training stack behind the bot and the copilot.

Raman Pathak
Head of Operations

Delivery and quality at scale across millions of calls, and the outcome realisation that makes the pricing honest.

Meet the platform

The best way to understand us is to hear it work.

Get a live callWho runs on it →