Smarter Conversations for a Connected World

Automate BillingReduce ChurnSimplify Customer Support

with Gen AI powered conversations and insights

Loved by
Industries led by Oriserve

Preloaded with Telecom-Specific Data

Ori’s Gen AI agents are preloaded with telecom-specific intents, workflows, and entities tailored to address service inquiries, billing support, and technical troubleshooting that enhances customer experience from activation, service upgrades and retention.

Conversant in Telecom Terminology

Ori’s Gen AI agents are trained on telecom terminology, covering data plans, billing cycles, usage limits, roaming charges, device compatibility, network outages, and more.

Automate Key Telecom Industry Processes

Automate essential processes like plan activations, billing inquiries, payment reminders, network troubleshooting, device setup assistance, customer support ticket management and more.

Tailored use cases for your business,
across the customer lifecycle

Witness our Gen AI agents in action for your processes
Customer Acquisition and SIM activation
  • New SIM card Sales
  • SIM Activation Assistance
  • Plan Recommendations
  • Query Resolution
  • Personalised Welcome Offers

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Omni channel Analytics
  • Analyse conversations over voice, chat and email
  • Categorize calls across varied levels of importance/urgency
  • Leverage 360-degree analysis between speech and metadata
  • Discover trending topics, competitors and customer concerns
Call Analytics
Call Analytics
Call Analytics
Call Analytics
Why ORI?
Omnichannel and MultilingualSeamless, consistent interactions across chat, voice, SMS, and email, in 130+ languages and dialects.
Performance and Reliability99%* plus accuracy with minimal hallucinations and zero lag. Built for 99.999% uptime, our solutions guarantee uninterrupted performance.
Sentiment AnalysisWith real time sentiment and tonal analysis, Ori Gen AI agents detect and respond according to emotional state of your customer.
Data-Driven PersonalizationEvery interaction is based on customer’s financial history, purchase patterns and behavioural insights, delivering contextual conversations.
Compliant, Safe, Fast & Scalable DeploymentEngineered to meet key compliance, regulatory and privacy standards; Ori's Gen AI solutions can be deployed in days, as on-prem or on cloud.
AI Observability and AnalysisAccuracy and reliability are continuously assessed through supporting LLMs, machine learning algorithms, and logic frameworks.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!