Smarter Conversations for Memorable Journeys

Automate ReservationsProvide Real-Time SupportElevate Guest Experiences

with Gen AI powered conversations and insights

Loved by
Industries led by Oriserve

Preloaded with Travel Industry Data

Ori’s Gen AI solutions come preloaded with hospitality-specific intents, workflows, and entities tailored to handle booking management, guest inquiries, and operational support; that improves guest experience from booking to post-stay support.

Conversant in Travel and Hospitality Terminology

Ori’s Gen AI agents are trained on travel and hospitality terminology, covering accomodation types, amenities, booking policies, cancellation terms, loyalty programs, check-in/check-out procedures, special requests, and more.

Automate Core Travel and Hospitality Processes

Automate essential processes like booking confirmations, room upgrades, reservation changes, payment processing, itinerary creation, check-in assistance, guest inquiries and more.

Tailored use cases for your business,
across the customer lifecycle

Witness our Gen AI agents in action for your processes
Booking and Reservations
  • Travel and Accommodation Search
  • Personalized Outreach
  • Reservation Assistance
  • Billing and Payment Assistance
  • Booking Confirmation
  • Upsell Opportunities

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Omni channel Analytics
  • Analyse conversations over voice, chat and email
  • Categorize calls across varied levels of importance/urgency
  • Leverage 360-degree analysis between speech and metadata
  • Discover trending topics, competitors and customer concerns
Call Analytics
Call Analytics
Call Analytics
Call Analytics
Why ORI?
Omnichannel and MultilingualSeamless, consistent interactions across chat, voice, SMS, and email, in 130+ languages and dialects.
Performance and Reliability99%* plus accuracy with minimal hallucinations and zero lag. Built for 99.999% uptime, our solutions guarantee uninterrupted performance.
Sentiment AnalysisWith real time sentiment and tonal analysis, Ori Gen AI agents detect and respond according to emotional state of your customer.
Data-Driven PersonalizationEvery interaction is based on traveller’s financial history, purchase patterns and behavioural insights, delivering contextual conversations.
Compliant, Safe, Fast & Scalable DeploymentEngineered to meet key compliance, regulatory and privacy standards; Ori's Gen AI solutions can be deployed in days, as on-prem or on cloud.
AI Observability and AnalysisAccuracy and reliability are continuously assessed through supporting LLMs, machine learning algorithms, and logic frameworks.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!