Smarter Conversations, Seamless Shopping
with Gen AI powered coversations and insights
Loved by
Preloaded with Retail-Specific Data
Ori’s Gen AI solutions come preloaded with e-commerce and retail-specific intents, workflows, and entities tailored to handle product inquiries, order tracking, customer support and more enhancing the shopping experience from product discovery to post-purchase support.
Fluent in Retail and E-commerce Terminology
Ori’s Gen AI agents are trained on retail and e-commerce terminology, covering product specifications, return policies, payment methods, loyalty programs, shipping options, promotions, and more.
Automate Core Retail and E-commerce Processes
Automate essential processes like product recommendations, order tracking, returns and refunds, payment assistance, account management, customer support and more.
Tailored use cases for your business,
across the customer lifecycle
Witness our Gen AI agents in action for your processes
- Product Discovery
- Personalised Product Recommendations
- Product Comparison
- Complementary Product Suggestions
- Customer Query Handling
100% Conversation Analytics
- Analyse conversations over voice, chat and email
- Categorize calls across varied levels of importance/urgency
- Leverage 360-degree analysis between speech and metadata
- Discover trending topics, competitors and customer concerns
Omnichannel and Multilingual
Performance and Reliability
Sentiment Analysis
Data-Driven Personalization
Compliant, Safe, Fast & Scalable Deployment
AI Observability and Analysis