Smarter Conversations for Smarter Care

Streamline AppointmentsEnhance Patient EngagementImprove Care Delivery

with Gen AI powered coversations and insights

Loved by
Industries led by Oriserve

Preloaded with Healthcare-Specific Data

Ori’s Gen AI solutions are preloaded with healthcare-specific intents, workflows, and entities designed to handle appointment scheduling, patient inquiries, and administrative support; improving patient engagement from scheduling to follow-up care.

Fluent in Healthcare Terminology

Ori’s Gen AI agents are trained on healthcare terminology, covering appointment types, treatment options, billing, insurance terms, medications, preventive care, lab results, and more.

Automate Core Healthcare Industry Processes

Automate essential processes like appointment scheduling, reminders, insurance verification, billing inquiries, prescription refills, lab result notifications, patient support and more.

Tailored use cases for your business,
across the customer lifecycle

Witness our Gen AI agents in action for your processes
Appointment Scheduling
  • In person hospital/clinic appointments
  • Scheduling home sample collection
  • Pelemedicine appointments
  • Surgery and operating room schedulin

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Omni channel Analytics
  • Analyse conversations over voice, chat and email
  • Categorize calls across varied levels of importance/urgency
  • Leverage 360-degree analysis between speech and metadata
  • Discover trending topics, competitors and customer concerns
Call Analytics
Call Analytics
Call Analytics
Call Analytics
Why ORI?
Omnichannel and MultilingualSeamless, consistent interactions across chat, voice, SMS, and email, in 130+ languages and dialects.
Performance and Reliability99%* plus accuracy with minimal hallucinations and zero lag. Built for 99.999% uptime, our solutions guarantee uninterrupted performance.
Sentiment AnalysisWith real time sentiment and tonal analysis, Ori Gen AI agents detect and respond according to emotional state of your customer.
Data-Driven PersonalizationEvery interaction is based on patients' financial history, purchase patterns and behavioural insights, delivering contextual conversations.
Compliant, Safe, Fast & Scalable DeploymentEngineered to meet key compliance, regulatory and privacy standards; Ori's Gen AI solutions can be deployed in days, as on-prem or on cloud.
AI Observability and AnalysisAccuracy and reliability are continuously assessed through supporting LLMs, machine learning algorithms, and logic frameworks.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!