Make Loan Banking easy
for you and your customers

Grow credit card salesPromote UtilisationReduce DelinquenciesAutomate collections

with Gen AI powered conversations and insights

Loved by
Industries led by Oriserve

Preloaded with Consumer Loan-Specific Data

Ori’s Gen AI agents come preloaded with loan-specific intents, workflows, and entities to meet the demands of loan application management, eligibility assessment, and borrower inquiries; resulting in intelligent AI that enhances customer experience from the initial inquiry to loan closure.

Fluent in Consumer Loan Terminology

Built on a foundation of banking and loan-specific terminology, covering interest rates, EMI schedules, credit scores, documentation requirements, prepayment options, foreclosure terms, processing fees and more

Automate Key Lending Processes

Automate essential loan processes such as loan application submissions, eligibility checks, EMI calculations, document verification, loan status updates, payment reminders, and customer support.

Tailored use cases for your business,
across the customer lifecycle

Witness our Gen AI agents in action for your processes
Customer Acquisition
  • Lead Qualification
  • Personalized Outreach and Sales Pitches
  • Re-engagement Campaign
  • Information Provision

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Omni channel Analytics
  • Analyse conversations over voice, chat and email
  • Categorize calls across varied levels of importance/urgency
  • Leverage 360-degree analysis between speech and metadata
  • Discover trending topics, competitors and customer concerns
Call Analytics
Call Analytics
Call Analytics
Call Analytics
Why ORI?
Omnichannel and MultilingualSeamless, consistent interactions across chat, voice, SMS, and email, in 130+ languages and dialects.
Performance and Reliability99%* plus accuracy with minimal hallucinations and zero lag. Built for 99.999% uptime, our solutions guarantee uninterrupted performance.
Sentiment AnalysisWith real time sentiment and tonal analysis, Ori Gen AI agents detect and respond according to emotional state of your customer.
Data-Driven PersonalizationEvery interaction is based on borrower’s financial history, purchase patterns, and behavioural insights, delivering contextual conversations.
Compliant, Safe, Fast & Scalable DeploymentEngineered to meet key compliance, regulatory and privacy standards; Ori's Gen AI solutions can be deployed in days, as on-prem or on cloud.
AI Observability and AnalysisAccuracy and reliability are continuously assessed through supporting LLMs, machine learning algorithms, and logic frameworks.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!