Smarter Conversations for Smarter Lending Decisions
with Gen AI powered conversations and insights
Loved by
Preloaded with Credit Card Industry Data
Pre-trained intents, conversation flows and entities to speed up design and deployment. Customer interactions feel natural, knowledgeable, and engaging—right from the start.
Trained on card banking language
Preloaded lexicons covering credit card essentials like interest rates, credit scores, grace periods, annual fees, credit limits, minimum payments, and industry-specific terms such as rewards points and billing cycles.
Automated key banking processes
Automate common processes like credit card applications, credit limit increases, balance transfers, card upgrades, reporting lost/ stolen cards, disputing transactions, and bill payments.
Tailored use cases for your business,
across the customer lifecycle
Witness our Gen AI agents in action for your processes
- Lead Qualification
- Personalised Outreach
- Dormant Lead Activation
- Identify and offer best fit
- Product Comparisons
100% Conversation Analytics
- Analyse conversations over voice, chat and email
- Categorize calls across varied levels of importance/urgency
- Leverage 360-degree analysis between speech and metadata
- Discover trending topics, competitors and customer concerns
Omnichannel and Multilingual
Performance and Reliability
Sentiment Analysis
Data-Driven Personalization
Compliant, Safe, Fast & Scalable Deployment
AI Observability and Analysis