Smarter Conversations for Smarter Lending Decisions

Grow your lending booksReduce DelinquenciesAutomate collections

with Gen AI powered conversations and insights

Loved by
Industries led by Oriserve

Preloaded with Credit Card Industry Data

Pre-trained intents, conversation flows and entities to speed up design and deployment. Customer interactions feel natural, knowledgeable, and engaging—right from the start.

Trained on card banking language

Preloaded lexicons covering credit card essentials like interest rates, credit scores, grace periods, annual fees, credit limits, minimum payments, and industry-specific terms such as rewards points and billing cycles.

Automated key banking processes

Automate common processes like credit card applications, credit limit increases, balance transfers, card upgrades, reporting lost/ stolen cards, disputing transactions, and bill payments.

Tailored use cases for your business,
across the customer lifecycle

Witness our Gen AI agents in action for your processes
Customer Acquisition
  • Lead Qualification
  • Personalised Outreach
  • Dormant Lead Activation
  • Identify and offer best fit
  • Product Comparisons

100% Conversation Analytics

Analyze every conversation, make informed business decisions
Omni channel Analytics
  • Analyse conversations over voice, chat and email
  • Categorize calls across varied levels of importance/urgency
  • Leverage 360-degree analysis between speech and metadata
  • Discover trending topics, competitors and customer concerns
Call Analytics
Call Analytics
Call Analytics
Call Analytics
Why ORI?
Omnichannel and MultilingualSeamless, consistent interactions across chat, voice, SMS, and email, in 130+ languages and dialects.
Performance and Reliability99%* plus accuracy with minimal hallucinations and zero lag. Built for 99.999% uptime, our solutions guarantee uninterrupted performance.
Sentiment AnalysisWith real time sentiment and tonal analysis, Ori Gen AI agents detect and respond according to emotional state of your customer.
Data-Driven PersonalizationEvery interaction is based on customer's financial history, purchase patterns and behavioural insights; delivering contextual conversations.
Compliant, Safe, Fast & Scalable DeploymentEngineered to meet key compliance, regulatory and privacy standards; Ori's Gen AI solutions can be deployed in days, as on-prem or on cloud.
AI Observability and AnalysisAccuracy and reliability are continuously assessed through supporting LLMs, machine learning algorithms, and logic frameworks.

The easiest way to use Generative AI for your enterprise

Talk to our experts to grow, retain and engageLet's get to work!