ORI
AI that sells and tells

Driving Conversion, Retention & Loyalty in Retail/E-Commerce

ORI's AI powers product discovery, checkout, post-purchase support, and re-engagement—maximizing CLTV and reducing revenue leakage.

Industry Challenges

High Cart Abandonment

E-commerce faces high cart abandonment and low retention rates

Rising CX Expectations

Customers expect personalized, instant support and engagement

Compliance Criticality

Data privacy and compliance requirements are increasingly critical

Complete E-Commerce Lifecycle Solution

ORI's AI transforms every stage of the customer journey

Lead Qualification & Product Discovery

Automated product recommendations, lead capture from web/chat, and personalized engagement

+8% conversion+15% engagement-12% acquisition cost

Checkout & Payment Collections

Cart abandonment reminders, payment support, and overdue collections via voice/chat/WhatsApp

-cart abandonment+revenue recovery-manual follow-up

Post-Purchase Support

Order tracking, returns, feedback collection, and issue resolution

+retention-return rate+NPS

Loyalty & Re-Engagement

Automated loyalty program management, personalized offers, reorder reminders

+CLTV+retention+AOV

Why E-Commerce Leaders Choose ORI

BFSI/retail-tuned AI with proven results across the customer lifecycle

Multimodal AI

Voice, chat, WhatsApp - retail-tuned

100% Compliance

Data privacy aligned with full audit trails

95%+ Accuracy

Intent recognition and tagging

Human+AI Loop

Persistent agent+AI orchestration

Measurable Impact

Proven results across e-commerce operations

25%
Higher Conversion
Increase in website conversion rate
18%
Lower Churn
Reduction in customer churn
30%
Higher CLTV
Increase in customer lifetime value
4.3/5
CSAT Score
Customer satisfaction rating

24/7 Customer Support Operations

Comprehensive support including order management and issue resolution

Order TrackingReturns ManagementIssue ResolutionPayment Support

Maximize Your E-Commerce Growth

Transform your retail operations with AI that speaks BFSI.