ORI
AI that speaks BFSI

Collections & RenewalsBuilt for BFSI Excellence

Purpose-built GenAI voice bots delivering 100% compliance, 95%+ accuracy, and 50% cost reduction for collections and renewals in banking and insurance.

8.8Bn+ conversations processed
100% RBI & IRDAI compliant
Multiple Industry Awards

The Collections & Renewals Reality

India's financial services face unprecedented challenges requiring specialized AI solutions

₹4.1B+
India's Debt Resolution Market
38% CAGR
3x
Delinquency Growth Since FY19
Unsecured Credit
31-42%
Insurance Auto-Renewal
Rate
60%+ Potential
₹10L+
Regulatory Penalty Per Violation
100% Compliance
The ORI Advantage

Why Collections Experts Choose ORI

Purpose-built for BFSI with proven results across leading banks and insurers

100% RBI & IRDAI Compliance

Zero-deviation scripts with automated audit trails and real-time compliance monitoring

Eliminates regulatory risk

95%+ Disposition Accuracy

AI-powered tagging for PTP, RTP, CLPD with speech analytics validation

Industry-leading precision

50% Lower Collection Costs

Automated workflows with human+AI orchestration reduce operational overhead. Close to 40% of collections happen through pure automation.

Immediate ROI

20%+ Recovery Uplift

Context-aware follow-ups and multilingual engagement boost success rates

Revenue growth

Human + AI Orchestration

AI Engages
Compliant outreach
Human Handles
Complex negotiations
Analytics Run
Continuous optimization

ORI vs Competition

See why leading BFSI organizations choose ORI for collections and renewals

CapabilityORICredgenics/SpoctoGeneric Bots
BFSI-Specialized AINativePartialNone
Compliance MonitoringReal-timeBasicManual
Speech Analytics100% CoverageLimitedNone
Human+AI LoopSeamlessBasicSeparate
Multilingual Support50+ Languages10+5+

Implementation Roadmap

From proof-of-concept to full-scale deployment in 6-7 weeks

01

Discovery

2 weeks

Process mapping & compliance alignment

02

Deployment

2-3 weeks

Integration & bot configuration

03

Training

2 weeks

Agent enablement & workflow optimization

04

Scale

Ongoing

Analytics, coaching & continuous improvement

Proven Results Across BFSI

Leading banks and insurers trust ORI for collections and renewals transformation

🏦

Leading Private Bank

Banking

Challenge:

Manual collections process with 60% accuracy in disposition tagging

Solution:

Implemented ORI Voice Bots with automated compliance monitoring

Results Achieved
95% disposition accuracy
40% reduction in operational costs
100% RBI compliance
3-month ROI
"ORI's voice bots have transformed our collections process. We've seen a 20% increase in recovery rates while reducing operational costs significantly."
L

Chief Technology Officer

Leading Private Bank

6 months
💼

Top-3 NBFC

Non-Banking Finance

Challenge:

Lead qualification was taking 3+ days with high drop-off rates

Solution:

Deployed ORI Lead Qualification Bots with real-time scoring

Results Achieved
60% faster qualification
30% higher conversion
24/7 availability
50% cost reduction
"The AI qualification system has revolutionized our sales pipeline. We're converting leads 30% faster with much higher quality scores."
T

Head of Sales Operations

Top-3 NBFC

4 months
🛡️

Major Insurance Provider

Insurance

Challenge:

Renewal follow-ups were manual and inconsistent, leading to high churn

Solution:

Implemented ORI Renewal Bots with predictive analytics

Results Achieved
85% renewal rate improvement
70% reduction in churn
Automated 90% of renewals
2-month ROI
"ORI's renewal automation has been a game-changer. We've not only improved retention but also freed up our team to focus on high-value customers."
M

VP of Customer Success

Major Insurance Provider

5 months
💳

Digital-First Bank

Digital Banking

Challenge:

High customer acquisition costs with poor lead conversion rates

Solution:

Deployed end-to-end ORI Lead Management with AI scoring

Results Achieved
200% increase in lead conversion
50% reduction in CAC
Real-time lead scoring
4x faster response time
"ORI has completely transformed our customer acquisition funnel. The AI-driven approach has doubled our conversion rates while cutting costs in half."
D

Head of Digital Acquisition

Digital-First Bank

3 months

BFSI AI Insights & Updates

Stay ahead with the latest trends, case studies, and regulatory updates in AI for financial services.

📊
Trending
AI & Compliance

The Future of AI in BFSI Collections: Compliance-First Approach

How regulatory compliance is driving AI innovation in financial services collections and what it means for the industry.

Dr. Priya Sharma
Dec 15, 2024
5 min read
📈
Case Study

Case Study: 60% Cost Reduction in Collections Operations

Deep dive into how a leading NBFC transformed their collections process with ORI's AI voice bots.

Rahul Mehta
Dec 12, 2024
8 min read
⚖️
Trending
Regulation

RBI Guidelines & AI: Navigating Regulatory Compliance

Understanding the latest RBI guidelines for AI implementation in banking and financial services.

Anjali Gupta
Dec 10, 2024
6 min read
🎯
Sales & Marketing

Lead Qualification Revolution: From Manual to AI-Powered

How AI is transforming lead qualification processes in insurance and lending sectors.

Vikram Singh
Dec 8, 2024
4 min read

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AI that speaks BFSI

Ready to Transform Your Collections & Renewals?

Join leading BFSI organizations achieving 50% cost reduction and 20%+ recovery uplift with ORI's specialized AI platform.