India's financial services face unprecedented challenges requiring specialized AI solutions
Purpose-built for BFSI with proven results across leading banks and insurers
Zero-deviation scripts with automated audit trails and real-time compliance monitoring
AI-powered tagging for PTP, RTP, CLPD with speech analytics validation
Automated workflows with human+AI orchestration reduce operational overhead. Close to 40% of collections happen through pure automation.
Context-aware follow-ups and multilingual engagement boost success rates
See why leading BFSI organizations choose ORI for collections and renewals
| Capability | ORI | Credgenics/Spocto | Generic Bots |
|---|---|---|---|
| BFSI-Specialized AI | Native | Partial | None |
| Compliance Monitoring | Real-time | Basic | Manual |
| Speech Analytics | 100% Coverage | Limited | None |
| Human+AI Loop | Seamless | Basic | Separate |
| Multilingual Support | 50+ Languages | 10+ | 5+ |
From proof-of-concept to full-scale deployment in 6-7 weeks
Process mapping & compliance alignment
Integration & bot configuration
Agent enablement & workflow optimization
Analytics, coaching & continuous improvement
Leading banks and insurers trust ORI for collections and renewals transformation
Banking
Manual collections process with 60% accuracy in disposition tagging
Implemented ORI Voice Bots with automated compliance monitoring
"ORI's voice bots have transformed our collections process. We've seen a 20% increase in recovery rates while reducing operational costs significantly."
Chief Technology Officer
Leading Private Bank
Non-Banking Finance
Lead qualification was taking 3+ days with high drop-off rates
Deployed ORI Lead Qualification Bots with real-time scoring
"The AI qualification system has revolutionized our sales pipeline. We're converting leads 30% faster with much higher quality scores."
Head of Sales Operations
Top-3 NBFC
Insurance
Renewal follow-ups were manual and inconsistent, leading to high churn
Implemented ORI Renewal Bots with predictive analytics
"ORI's renewal automation has been a game-changer. We've not only improved retention but also freed up our team to focus on high-value customers."
VP of Customer Success
Major Insurance Provider
Digital Banking
High customer acquisition costs with poor lead conversion rates
Deployed end-to-end ORI Lead Management with AI scoring
"ORI has completely transformed our customer acquisition funnel. The AI-driven approach has doubled our conversion rates while cutting costs in half."
Head of Digital Acquisition
Digital-First Bank
Stay ahead with the latest trends, case studies, and regulatory updates in AI for financial services.
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