Case Studies
Real deployments across BFSI, Telecom, and more — measurable outcomes
How AI is Revolutionizing Lead Qualification and Sales in BFSI
The BFSI sector faces constant challenges in lead conversion, customer acquisition costs, and sales cycle efficiency. AI-powered autonomous agents are transforming these processes by automating lead qualification, reducing leakage, and enhancing customer engagement. From multilingual voice bots assisting credit card applicants to AI-driven outreach improving cross-sales in insurance, the impact is clear—higher conversions, lower costs, […]
Revenue Acceleration Platform: Transforming Sales with AI-Powered Engagement
Driving Higher Conversions and Sales Efficiency Across Industries Boost conversions and drive sales with ORI’s AI-driven engagement platform. By enhancing lead qualification by 88%, reducing acquisition costs by 25%, and increasing customer engagement by 210%, businesses see a 34% lift in sales. With smart, personalized interactions, accelerate revenue growth and stay ahead of the competition.
AI-Powered Sales Transformation: Enhancing Conversions & Customer Insights at Metropolis Healthcare
Metropolis Healthcare, a leader in diagnostics, faced challenges in optimizing its sales calls and improving conversion rates. ORI’s Generative AI-based Speech Analytics provided real-time insights into agent performance, customer sentiment, and competitor intelligence. By leveraging AI-driven call analysis and an intuitive dashboard, Metropolis achieved: ✅ 89.58% Call Disposition Accuracy✅ 92.11% Customer Mention Accuracy✅ 97.37% Sentiment […]
Revolutionizing Student Enrollment: How ORI’s AI Chatbot Tripled Education First’s Lead Conversion
Education First (EF), a global leader in language and cultural education, faced challenges managing high volumes of multilingual student inquiries, leading to missed opportunities and inefficient resource allocation. By partnering with ORI to deploy an AI-powered chatbot, EF automated lead qualification using the “3 D” criteria (Destination, Duration, Date) across 30+ languages, prioritizing French and […]
Boosting Customer Retention: How ORI’s AI Voice bot Enhanced Vi’s Customer Engagement by 8%
In the competitive telecom industry, customer retention is critical. ORI implemented a Gen AI-powered voice bot for Vodafone Idea (Vi), revolutionizing how they engage with customers considering mobile number portability (MNP). By deploying real-time, AI-driven, personalized interactions, ORI’s solution increased Vi’s customer retention by 1.75X and improved lifetime value. This case study explores how ORI’s […]
AI Collections Agent Revolutionizing Debt Recovery
This case study highlights how a leading financial institution modernized its collections strategy with AI, enhancing customer engagement, boosting recovery rates, and reducing operational costs.
ORI’s Gen AI-based Speech Analytics
This case study explores how a financial services provider leveraged ORI’s AI to analyze agent-customer conversations, unlocking deeper insights to enhance collections forecasting and strategic planning.