IVR SPEECH BOTS

Powerful self-service bots replacing menu-driven IVRs.Contemporary Voice that your customers will love.

Artificial Intelligence unlocking real-world voice solutions

Enable human-like conversations on the phone. Overhaul your contact centre.

MULTILINGUAL

We speak all the languages your customers do. Our team of linguists supports over 70 languages out-of-the-box

AUTOMATED

High fidelity speech recognition to understand and respond to users without manual intervention

DEFLECTION

Intuitive call deflection and steering to provide first time resolution and reduce reliance on human agents

INTEGRATE

Integrates with all forms of

Predictive/Progressive/Preview/Power Dialers for inbound and outbound cases.

No rip and replace technology.

 

ANALYTICS

We give you everything you need to empower your business and customers, based on data-backed informed decisions.

PERSONAL

Personalised interactions ensure every user hears tailor-made pieces of conversation based on context, history and CLTV.

Built For You

ROI

Significant reduction in TCO with better AHT and lower reliance on human agents and intervention.

CLOUD / ON PREMISE

Complete choice and flexibility of deployment without any compromise on experience.

MONITOR

Comprehensive dashboard for real-time streaming and course correction on the fly.

INSIGHTFUL

Full feature dashboards for insight generation, SLA & KPI monitoring, behaviour modelling and active segmentation.

SECURE

Our engineering team is at the cutting edge of technological innovation. Access analytics and expertise built for reliable deployments in a bank-grade secure and compliant environment.

DECLUTTER

Simplify the entire experience by removing the plethora of IVR options to create an in-store like experience.

Ready to overhaul your contact centre?